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Institute Insights

February 2021

 
 

Now is the time to improve jobs in America

As our country looks towards recovery, improving wages and working conditions for more than 45 million Americans who work in low-wage jobs is essential. To help companies evaluate the quality of jobs they offer and improve job quality in a way that benefits their customers and investors GJI has launched a set of new initiatives, tools, and resources.

 
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New Worker Financial Wellness Initiative

In our work we have found that a lot of companies that operate with high employee turnover have high employee engagement scores. Why the disconnect? Engagement scores might make executives feel good about the quality of jobs they offer. But they offer limited insights in contexts where employees are financially insecure. The largest drivers of turnover in those settings tend to be pay and benefits, unstable schedules, and lack of career growth.

 

To encourage more companies to conduct financial health analysis of their workers, GJI has partnered with JUST Capital, Financial Health Network and PayPal to launch the Worker Financial Wellness Initative. This initiative supports companies by offering tools, engagement, and connections with other leading companies committed to improving jobs

Learn more and join WFWI here
 

NACS Partnership

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GJI has partnered with The National Association of Convenience Stores (NACS) to bring the Good Jobs Strategy to the convenience store industry through executive engagement/education, tools, and company partnerships.

With NACS, we’ve created a specialized c-stores calculator with industry benchmarks to guide assumptions. To read more about the origins of the calculator, see our 2019 HBR Article “The Financial Case for Good Retail Jobs”. Not a c-store? Check out our retail calculator here.

“I’m a huge believer that customer experience is grounded on great employees. If you don’t have the right people behind your counter serving your customers, you’re not going to have a good customer experience. Implementing the Good Jobs Strategy is essential to your long-term success.” Henry Armour, NACS president and CEO

Check out the GJI-NACS Good Jobs Calculator
 

New Case Study: Daily Table Wage Increases

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In 2019, Daily Table, a nonprofit grocery chain with locations in Boston neighborhoods Dorchester and Roxbury raised its minimum wage from $12 to $15 and made several other changes. Dough Rauch, Daily Table’s founder and former president of Trader Joe’s, said he had thought previously that as a nonprofit Daily Table could not afford to pay more than $12/hour, in line with competition.

“At first, I wished we could afford to pay $15/hour. But I soon realized we couldn’t afford not to. We were paying minimum wage and getting a minimum response. What if we went to $15/hour and successfully reduced turnover and raised the standard of accountability?"

 

Read how this bold change paid for itself by reducing turnover and improving productivity.

Read the Daily Table Case
 

GJI Tools Library

GJI has a suite of tools and resources to help companies looking to improve jobs. Tool include: Good Jobs Calculator, GJI Pay Analysis Methodology, Good Jobs Scorecard, Leadership assessment, Good Jobs Diagnostic, and a list of Company Wage Commitments.

Explore GJI tools
 

What we are reading

1. MIT Sloan: How Sam's Club made good jobs for frontline employees

2. New book from GJI Board Chair Roger Martin: When More is Not Better

3. Rebecca Henderson in HBR: “Business Can’t Take Democracy for Granted”

4. Anna Louie Sussman in NYT : “‘Women’s Work’ Can No Longer Be Taken for Granted"

5. Ray Fisman and Michael Luca in WSJ: "How Higher Wages Can Increase Profits"

 

Helping companies thrive by creating good jobs

Want to work together or learn more about Good Jobs Institute? Email us at info@goodjobsinstitute.org

 
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