Courage Builds Leaders Who Care!

The Ten Keys Of

Servant Leadership

CHRIS HUFF

Servant leadership is a method of development for leaders. Servant leadership stresses the importance of the role a leader plays as the steward of the resources of the group and teaches leaders to serve others while still achieving the goals set forth by the business.

The servant leadership concept has been around for a long time. It was only in 1970 that Robert K. Greenleaf wrote extensively about it. He said, “The leader-first and the servant-first are two extreme types [of leadership]. Between them there are shadings and blends that are part of the infinite variety of human nature…The difference manifests itself in the care taken by the servant first to make sure that other people’s highest priority needs are being served. The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?”

Read more to hear about the 10 principles of servant leadership...

Protecting Ourselves

Against Bullying

CANADA LIFE

Our mental and emotional wellbeing is likely to be affected when we perceive that we are the target of behavior that could be described as bullying. These situations can also have a significant impact on our productivity and interactions with others. Yet sometimes it can be very difficult to prove that the behavior is causing harm because there may be insufficient conclusive, objective evidence.

Even if we are successful in reporting what we perceive to be bullying or harassment, we may not be able to stop the behaviors or have the situation addressed effectively. When our complaint is dismissed or ignored, it can increase feelings of powerlessness, hopelessness, and isolation. If conflict resolution is offered to address bullying it may be a long or sometimes uncomfortable process. No matter what processes or supports are available in the workplace, taking steps to protect our own health and productivity can also help us cope........

Servant Leadership

A Minute with John Maxwell

Watch Now

Servant Leadership:

The Medicine to Cure Management Poison

This episode with Shannon 🏳️‍🌈 Whittington 🌈RN MSN CCM LGBTQ Health she/her, called “Servant Leadership the Cure for Management Poisons,” was originally aired one year ago and was met with much enthusiasm by listeners. I decided this might be an excellent time to replay that show. We are in the midst of an upheaval of healthcare and leadership within health organizations. The pandemic has been the catalyst to cause thinking/growing leaders to ask themselves, "What went wrong and how do we prevent it from happening again?" Join Shannon and me for a fascinating discussion on this topic!

Upcoming Episode...

Nurse Turnover: How Do We Stop The Flow?

November 2nd, 2020, @10 AM Pacific Time

on VoiceAmerica Health & Wellness Channel

Kristin Baird, from the Baird Group Consulting, will join me for this important discussion on how we retain new, seasoned, and returning nurses. Kristin is a nationally recognized thought leader in the patient experience, healthcare culture change, leadership development, and employee engagement. A BSN and former hospital executive, she is now a full-time consultant, author, and speaker. As the founder of Baird Group, she and her team help transform culture and shape the healthcare experience through a culture assessment, medical mystery shopping, leadership development, employee engagement, and customer service skill development. Baird's Model helps transform culture, resulting in improved HCAHPS and CG-CAHPS. She has authored five books and over 200 articles on healthcare leadership, culture, and patient experience. In 2009, she was appointed by the Secretary of Health to serve as an advisor for the National Health Service Corps. She received the Wisconsin Public Relations and Marketing Society Award of Professional Excellence in 2009.

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